At Second Story Clothing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.secondstoryclothing.co.uk (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: When you make a purchase, sign up for our newsletter, or interact with our Site in other ways, you may provide us with personal information, including but not limited to your name, email address, phone number, shipping address, and payment details.

• Non-Personal Information: We may automatically collect information about your device, browsing actions, and patterns. This can include your IP address, browser type, pages visited, time spent on the Site, and other analytical data.

• Cookies and Tracking Technologies: We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device that help us track your preferences and personalize your visit. You can adjust your browser settings to disable cookies if you prefer.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process transactions and fulfill orders

• To communicate with you regarding your orders, inquiries, or updates

• To send promotional emails, newsletters, or special offers (you can opt out at any time)

• To improve our Site and enhance your browsing experience

• To comply with legal obligations and protect our rights

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms. These third parties are obligated to keep your information confidential and use it only for the purposes specified.

We may also disclose your information if required by law or in response to valid legal requests, such as a court order.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the information we hold about you

• The right to correct or update your information

• The right to request the deletion of your information

• The right to object to or restrict the processing of your information

If you wish to exercise any of these rights, please contact us at [Insert contact email].

6. Third-Party Links

Our Site may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Second Story Clothing
Love Local Essex and Suffolk

17 School Road,

Copford, Colchester, CO6 1BU